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Frequently asked questions?
Are eStreet™ products compatible with most e-bike models?
Are eStreet™ products compatible with most e-bike models?
Yes. eStreet™ accessories are designed to be compatible with the vast majority of popular e-bike models. Our products use standard mounting systems and adjustable fittings to ensure an easy and secure fit across different frames, handlebars, and setups.
What makes eStreet™ different from other e-bike accessory brands?
eStreet™ focuses exclusively on accessories designed for modern e-bikes and urban riding conditions. Rather than offering generic bicycle gear, we carefully select and develop products that meet the performance, durability, and safety needs of electric riders, with an emphasis on clean design and everyday usability.
Is eStreet™ an Australian-owned brand?
Yes. eStreet™ is proudly Australian-owned and operated. Our products and brand decisions are guided by the needs of local riders and urban environments, while serving customers both within Australia and internationally.
How do I know if an eStreet™ product is right for my riding needs?
Each eStreet™ product is created with specific use cases in mind, such as commuting, city riding, or night visibility. We provide clear product descriptions and guidance to help you choose confidently, and our customer support team is always available to assist with questions before purchase.
What quality standards do eStreet™ products meet?
All eStreet™ products are selected and tested to meet strict quality and durability standards. We prioritise reliable materials, secure mounting systems, and consistent performance to ensure our accessories hold up to daily e-bike use.
What is eStreet™’s return and refund policy?
We offer a 30-day money-back guarantee on all eStreet™ products. If you’re not completely satisfied with your purchase, you can return it within 30 days for a refund in accordance with our returns policy.
How long does shipping usually take?
Shipping times vary depending on your location, but we work with trusted logistics partners to ensure reliable and efficient delivery. Estimated shipping times are clearly displayed at checkout so you know exactly what to expect.
How can I contact eStreet™ for support or enquiries?
You can reach our customer support team through our website’s contact page or by email. We aim to respond promptly and provide clear, helpful assistance for any questions related to products, orders, or general enquiries.